DELL BYOD - Indooroopilly State High School

Dell is a leading global information technology company that offers its customers a broad range of solutions and services. We are focused on providing technology solutions that are efficient, accessible and easy to manage.

Customers are at the core of everything we do. We listen carefully to their needs and desires, and collaborate to find new ways to make technology work harder for them.
In all we do, we’re focused on delivering solutions to enable smarter decisions and more effective outcomes so that our customers in Australia can overcome obstacles, bring their ideas to life and pursue their dreams. Above all, we are committed to the superior long-term value they need to grow and thrive.

Dell in Education

Dell is passionate about education, and has teams of people focused on the education market throughout Australia and the rest of the world.

Dell provides a strong foundation for these efforts that include professional learning for teachers and administrators, access to the right technology for your school district and an efficient IT infrastructure.

Dell is committed to helping our students in Australia use technology to achieve their full potential. Through its ability to stimulate learning on multiple levels, technology can enhance the classroom experience for both teachers and students. If we can inspire students to utilise technology to learn inside the classroom, we might be able to inspire them to use it for learning throughout their lives.
By working closely with educators, Dell has designed technology solutions that help propel students, teachers and schools to a higher level of performance.

Quality and Reliability

Know how Dell continues to design, test and build best performing products every year. See how our lab testing helps to create highly reliable products and ensures consistent quality performance. All our products are designed with specialized group of people and Pro Support Plus services ensures the consistent support which helps you to fulfil all of your requirements. With consistent commercial product quality and reliability, Dell ranks No.1 in TBR customer satisfaction survey.

A Look Inside – Dell commercial PC Quality and Reliability: - https://www.youtube.com/watch?v=zqpKfZGwGRE

FAQs

Why buy through the Dell BYOD Portal?

Dell has chosen a small group of devices from the DET approved devices on the Education Panel for our BYOD Program powered by Datacom Systems. Two of these notebooks were specifically created for the education market. Our notebooks and tablets come with either 1 or 3 year Next Business Day Onsite Warranty, and options for Accidental Damage Protection…. Dell also includes 24x7 software support. So you’re covered.

Dell Pro Support Onsite Warranty Solution – what do you get?

Each laptop offered on the Dell BYOD Portal includes 3 years onsite warranty, 24x7 Software Support. The repair can be done either at your home or work with Dell accredited service providers. Alternatively you can return the laptop to the Dell repair centre.

Dell Accidental Damage Protection Policy (ADP) – what do you get for this?

What is ADP? ADP is an enhanced Warranty Service provided by Dell underwritten by AIG Australia Limited. With this service, if purchased, for the term of your coverage, if Dell Notebook/Tablet fails because of accidental damage, Dell will repair the device as necessary or replace the device with a new product which is equivalent to the damaged product, as determined by Dell on behalf of AIG. The number of claims per year is limited to one claim. Dell does not charge an excess on your claims.

What’s Not Covered? ADP does not include cover for:

• externally-attached computers, peripherals, or other devices that may work in conjunction with the Supported Product;
• components, cases, television or monitor wall mounts, wiring, or items commonly known as “accessories” or “consumables” and which are not built in or on the base unit of the Supported Product; or
• any other components not internal to the Supported Product for which you purchased Service; and
• other parts/components requiring regular user maintenance including but not limited to batteries, light bulbs, disposable/replaceable print/ink cartridges, print or photo paper, memory disks, memory cards, SIM cards, disposable memory devices, wire connections, carrying cases, stylus pens, docking stations, external modems, external speakers, game devices, game disks, secondary monitors, external mouse for notebooks, external keyboard for notebooks, or other input/output devices.

Please refer to the Service Description document for a full list of exclusions and terms and conditions in the Product Disclosure Statement contact Datacom for a copy.

Avoid Accidental Damage on your Dell Computer

A great introduction for new computer owners, especially younger ones, on how to avoid damaging your new Dell.   Please go to the following website to view this informative video http://youtu.be/qZ34IRZFmGs

Delivery of Laptop

Each laptop will be shipped to your home address with Star Track Express. Should you not be home, the package will be sent to your local post office for collection. You will receive a text message advising of an approximately delivery date. If you are not at home, a notice will be left and you can collect this from the post office advised on the slip.

Who do you contact for questions relating the products, delivery of your laptop or the Dell BYOD Portal?

You can either email Datacom at DellBYOD@datacom.com.au or call us on one of the numbers below:

Sales – (07) 3842 8888

Dell ProSupport – 1300 662 087

Protecsure – 1300 268 374

Payment is made directly to Datacom via our secure payment facility. We accept VISA, VISA Debit, Mastercard and Debit Mastercard.

We also accept payment directly to our account by Direct Deposit.

Datacom do not offer finance however there are a number of providers that will offer 6 months interest free for the purchase. An example of this would be GEM finance http://www.gemvisa.com.au/apply.html  

Disclaimer: Datacom are not associated or affiliated with GEM finance or any other credit card provider. Any transaction is purely between your chosen finance provider and yourself and you are advised to read the disclosure statement and terms and conditions from the provider that you have selected.